Left this on Blank Top Chronicles -- but thought I'd put it here too
Ok, so I don't call for cabs much, but really. This from Wednesday:
Me: I'd like a cab please
Her: What's your destination?
Me: National Airport
Her: I don't need that, I need your address first.
Me: But you ASKED for my destination.
Her: No I didn't.
Me: Ok, I don't want to be difficult, but you did, and that's my destination.
Her: I didn't ask for your destination.
Me: Ok, well can I get a cab?
Her: [I SWEAR] What's your destination?
Me: You just did it again! My destination is National Airport. But that's not where I am now.
Her: So where are you NOW?
Me: [gives my address]
Her: And your destination?
Me: [hitting head with phone in my mind] National Airport.
Her: Ok.
hangs up.
uhh... any thoughts on when the cab might actually come? No phone number wanted? I figured she was blowing me off and just called a different company. Did get to the airport on time anyhow.
posted by DC Cab Rider @ 6:55 PM
8 Comments:
Ah, give the girl a break. She had just finished her second joint of the morning and you were really bumming out her "high".
LOL!!
Yeah, probably not a high bar that they set when hiring for cab dispatchers. “Can you sit for long hours?” - “Yes” – “Great you’re hired.”
Try to dispatch in a cab company with 400 cabs, I bet you would not last for couple of hours Cranky Monkey......to be an operator that's another thing!
I bet she thought "destination" and "location" meant the same thing...I've seen and heard customer service people do this before....they are so young, and they don't understand the world fully...and they don't know old school terms like "baker's dozen" etc...it's pitiful......
Happy New Year!
Hey - what happened to Blank Top Chronicles? I just get a blog removed message there now.
@anonymous:
you think its pitiful that some young people don't know that bakers dozen means thirteen?
You should try to worry about things that matter.
She was probably saying location when you were hearing destination.
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